| Additional Ticket Orders Fax Order Form Complete the Individual Game Ticket Order Form and fax it back to 919-861-7124. Fax orders will be processed on a first-come, first-served basis. Please note the rules and restrictions on the order form, as well as the $1 handling charge per order. All fax orders will receive an email confirmation within 2 business days. To avoid duplicate charges, please do not fax your order form more than once. If you do not receive confirmation within 2 business days, please email us to confirm your order. Caniac Account Manager (Online Access) Caniac Account Manager offers the ability to immediately select seats and print tickets from your computer. This secure and convenient option (24 hour availability) of purchasing individual game tickets is supported by TicketMaster, and as such, does include a $3 per ticket convenience fee. This option can be used for any game up to 4 hours before its start time. Your Caniac Account Manager access information can be found below. Contact any available representative at 1-866-NHL-CANEs (1-866-645-2263). The RBC Center's Time Warner Cable Box Office The remaining option for purchasing individual game tickets is through the RBC Center's Time Warner Cable Box Office. The TWC Box Office is currently operating under "summer hours": Monday – Friday 10:00 a.m. – 5:00 p.m.; Closed Saturdays & Sundays. Beginning Monday, September 14, the box office will resume normal hours: Monday - Friday 10:00 a.m. – 6:00 p.m., and Saturdays 12:00 p.m. – 4:00 p.m. (excluding Saturdays which coincide with NCSU football games, etc.). Through this option, you can avoid convenience charges, and pick up your tickets immediately by presenting your Season Ticket Holder ID card to our box office staff.
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